Terms of Service | ScripTreeApps

---
title: "Terms of Service"
slug: "terms-of-service"
---

**Effective Date:** 2026-05-09
**Last Updated:** 2026-05-09

> **Not legal advice.** These Terms describe the contract between you and the platform operator (the "Platform") when you use this storefront. They are not a substitute for legal counsel. If you are unsure how these Terms apply to your situation or your jurisdiction, consult a qualified lawyer.

These Terms of Service ("Terms") govern your access to and use of the storefront, the apps offered through it, and the services provided by the legal entity identified in `branding/branding.config.json` (the "Platform," "we," "us," "our"). By creating an account, browsing, or completing a purchase, you agree to these Terms.

This document is the **buyer-side** Terms of Service. Producers who publish apps on the Platform are also subject to the **Producer Agreement** (`/legal/producer-agreement`), which extends and in some cases modifies the obligations described here.

---

## 1. Account

**1.1 Account creation.** You may create an account by providing a working email address and choosing a password that meets the Platform's minimum requirements. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

**1.2 One person, one account.** You may not create or operate multiple accounts to evade rate limits, refund limits, review-velocity caps, or any other Platform control. The fraud-detection measures described in the Privacy Policy may flag and consolidate accounts that appear to be operated by the same person.

**1.3 Account closure and deletion.** You may close or delete your account from your account settings at any time. The deletion grace period and data-retention rules are described in the Privacy Policy. Closure does not refund past purchases except as set out in the Refund Policy and §6 below.

**1.4 Suspension.** The Platform may suspend or terminate an account that breaches these Terms, the Acceptable Use rules in §3, or applicable law. You will be notified of suspension and given a path to appeal except where immediate action is required to protect users, the Platform, or third parties.

---

## 2. Age requirements

**2.1 Minimum age.** You must be at least the age of majority in your jurisdiction of residence (currently 18 or 19 in Canadian provinces, 18 in most United States states, 16–18 in most European Union member states) to create a buyer account and complete a purchase.

**2.2 Age-rated apps.** Some apps carry an age rating (for example, "16+" or "18+") declared by the producer in the listing's age-rating disclosure. By completing a purchase or download of an age-rated app, you represent that you meet the declared minimum age.

**2.3 Underage detection.** If we become aware that an account has been created or used by a person under the applicable minimum age, we will remove the account and refund any active purchases in accordance with applicable law.

---

## 3. Prohibited uses

You agree not to use the Platform to:

- **Probe or compromise security** — attempt to access accounts, systems, or data you are not authorised to access; reverse-engineer security controls; bypass rate limits; or interfere with the integrity of the Platform.
- **Scrape beyond `robots.txt`** — operate automated tools or bots in ways that exceed what the Platform's `robots.txt` file allows or that materially burden the service.
- **Misrepresent yourself** — pose as the Platform, as a producer, as another user, or as someone affiliated with any of them.
- **Distribute malware** — upload, link to, or otherwise distribute malicious software, ransomware, spyware, cryptominers, or any code that compromises a user's device or data.
- **Manipulate reviews or ratings** — submit reviews you did not write, accept payment or compensation in exchange for a review (whether the consideration comes from a producer, an affiliate, or any third party), or coordinate reviews across accounts to inflate or deflate an app's rating.
- **Infringe intellectual property** — upload, distribute, or attempt to download content that infringes copyright, trademark, patent, trade-secret, or any other intellectual-property right.
- **Process personal data unlawfully** — collect, harvest, or scrape personal data of users or producers from the Platform.
- **Use the Platform for criminal activity** — including fraud, money laundering, sanctions evasion, sale of stolen goods, or any conduct prohibited by the laws of your jurisdiction or the jurisdictions in which the Platform operates.

Violation may result in account suspension, removal of content you submitted, refund forfeiture as permitted by law, and referral to law-enforcement authorities where appropriate.

---

## 4. License to Platform content

**4.1 Platform content.** The storefront pages, branding, copy, design, code, and aggregate listings (collectively, "Platform Content") are owned by the Platform or licensed to the Platform. We grant you a personal, non-exclusive, non-transferable, revocable license to view and interact with the Platform Content for the purpose of browsing the storefront and using purchased apps in accordance with their licenses.

**4.2 Producer-owned listing content.** Listing pages display content (descriptions, screenshots, video previews, app bundles) that is owned by the producer of each app. Your interaction with that content is governed both by these Terms and by the producer's License Disclosure (described in §5 and at `/legal/license-disclosure`).

**4.3 No grant by implication.** Nothing in these Terms grants you any rights to the Platform's trademarks, service marks, logos, trade dress, or other indicia of origin. Nothing implies a license to commercialize, redistribute, sublicense, or modify the Platform Content beyond the express rights in §4.1.

---

## 5. App use license

**5.1 Apps are licensed, not sold.** When you complete a purchase or a free download, you receive a license — not a transfer of ownership — to install and use the app on devices you control. The scope of that license is described in the app's License Disclosure on the listing page (`/legal/license-disclosure` covers the disclosure framework).

**5.2 Producer license governs the app.** Each producer publishes a license that governs their app. The default scope grants you a non-exclusive, non-transferable, perpetual right to install and use the app for personal or internal-business purposes. Producers may attach narrower or broader terms; where the producer's terms differ from this default, the producer's terms govern, except that the producer's terms may not waive your statutory rights or override these Terms in our favour.

**5.3 Bundled open-source software.** Many apps bundle open-source components governed by their own licenses (for example, GPL, LGPL, MPL, Apache-2.0, MIT). Your purchase of the app does not extend or modify those licenses. If you intend to redistribute, fork, modify, or build a commercial offering on top of bundled open-source components, you must comply with each component's license. The License Disclosure on the listing page identifies these components.

**5.4 No reverse engineering except where law permits.** You may not reverse-engineer, decompile, or disassemble an app except to the extent permitted by applicable law (for example, for interoperability under §30.6 of the Canadian Copyright Act or equivalent statutory permissions in your jurisdiction).

---

## 6. User-generated content (reviews and feedback)

**6.1 Your content, your responsibility.** You retain ownership of reviews, ratings, comments, and other content you submit ("UGC"). By submitting UGC, you grant the Platform a non-exclusive, royalty-free, worldwide, sublicensable license to display, reproduce, distribute, and create derivative works of the UGC for the purpose of operating the storefront, including alongside the reviewed app and within Platform-aggregated metrics (for example, an app's average rating).

**6.2 Authenticity warranty.** When you submit a review, you represent that:

- The review reflects your genuine experience with the app you reviewed.
- You have not received and will not receive payment, discount, free upgrade, or any other consideration from the producer (or anyone acting on the producer's behalf) in exchange for posting the review or for the rating value.
- You did not generate the review using a large-language-model output presented as your own experience without disclosure.

Coordinated review activity, sock-puppet accounts, and review-solicitation schemes are detected and removed; the Platform also acts on US Federal Trade Commission Act §5, EU Digital Services Act Article 26, and Canadian Competition Bureau guidance to flag and remove deceptive endorsements.

**6.3 Moderation and statement of reasons.** The Platform may moderate, demote, or remove UGC that violates these Terms. Where required by EU Digital Services Act Article 17, you will receive a statement of reasons describing the action taken and your right to appeal. Where you are not subject to the EU DSA, you nonetheless receive a notification and an appeal path.

**6.4 No obligation to publish.** The Platform is not obligated to publish or retain any UGC and may decline to publish UGC at our discretion subject to applicable law.

---

## 7. Intellectual property

**7.1 Platform IP.** All intellectual property in the Platform — including software, designs, branding, trademarks, and trade dress — is owned by the Platform or licensed to it. The license in §4.1 is the only license you receive in respect of Platform IP.

**7.2 Producer IP.** Producers retain ownership of the apps they publish. The Platform receives only the limited license described in the Producer Agreement (hosting, signing, distribution, and post-withdrawal continued service to existing buyers).

**7.3 Reporting infringement.** If you believe content on the Platform infringes your intellectual property, follow the takedown notice procedure at `/legal/app-takedown`. The Platform operates under Canada's Notice-and-Notice regime (Copyright Act §41.25–41.26), the EU DSA Article 16 notice-and-action mechanism, and the US DMCA §512 safe-harbor process where applicable.

**7.4 Counter-notice.** Producers and users whose content is removed under a takedown notice may submit a counter-notice as described in the Takedown Policy.

---

## 8. Payments and refunds

**8.1 Payment processor.** Purchases are processed by Stripe, Inc. By entering payment information, you agree to Stripe's terms in addition to these Terms. The Platform does not store full payment-card numbers; only the masked metadata Stripe returns to us.

**8.2 Pricing.** Prices are displayed in USD at MVP (sourced from `pricing.config.json::currency`). Applicable sales taxes (GST/HST and provincial sales tax in Canada; state and local sales tax in the US; VAT in the EU and UK once those launches go live) are calculated from your billing address and added at checkout.

**8.3 Distribution-platform-operator status.** For Canadian GST/HST purposes, the Platform may act as the deemed supplier of the digital content under the Excise Tax Act §211.1 et seq. The Platform's name appears on the tax-line documents associated with the sale even though the producer authored the app. The producer's identity remains disclosed prominently on the listing page.

**8.4 Refund window.** A refund may be requested within 14 days of purchase from your **My Apps** library. You will be asked to select a reason category and provide a brief explanation; an operator reviews and approves the request, typically within 2 business days. After the 14-day window, refund requests are evaluated case-by-case at `support@scriptreeapps.com` (sourced from `branding.config.json::brand.support_email`). Operator-issued refunds may extend up to 90 days after purchase. Full refund mechanics are described in the **Refund Policy** at `/legal/refund`.

**8.5 Statutory rights preserved.** Nothing in these Terms or in the Refund Policy purports to limit non-disclaimable statutory consumer-protection rights — including, where applicable, rights under the Ontario *Consumer Protection Act, 2002*, the British Columbia *Business Practices and Consumer Protection Act*, the Quebec *Consumer Protection Act*, the EU Consumer Rights Directive (2011/83/EU), the EU Digital Content Directive (2019/770), the UK Consumer Rights Act 2015, and the US Magnuson–Moss Warranty Act.

**8.6 Sponsored disclosure and reference-price compliance.** Promoted listings carry a visible "Sponsored" label per EU DSA Article 26, US FTC endorsement guides, and Canadian Competition Bureau guidance. Promotional sales display a discount badge with reference-price provenance per EU Omnibus Directive (2019/2161, amending 98/6/EC) Article 6a. See `/legal/sponsored-placement` and `/legal/promotional-sales`.

---

## 9. Warranty disclaimer

**9.1 Provided "as is."** Except as set out in §9.2 and as required by non-disclaimable statutory warranties, the Platform and the apps are provided **"as is"** and **"as available"**, without warranty of any kind, express or implied. We do not warrant that the storefront will be available without interruption, that every feature will work on every device or in every browser, or that every app will perform as the producer claims.

**9.2 Producer representations.** Each producer publishes a License Disclosure that warrants the accuracy of what the producer represents about the app (see `/legal/license-disclosure-policy` §4.1). The producer's warranty runs to you. The Platform's role is to provide the disclosure surface, the audit trail, and the takedown / refund pathways for material inaccuracies.

**9.3 Statutory warranties.** Nothing in this section disclaims any non-disclaimable statutory warranty available to you in your jurisdiction (for example, the implied warranty of acceptable quality under the EU Digital Content Directive Article 7, or the merchantability warranty under the US Magnuson–Moss Warranty Act).

---

## 10. Limitation of liability

**10.1 Cap.** To the maximum extent permitted by law, the Platform's aggregate liability to you under these Terms — for all claims, in contract, tort, statute, or otherwise — is limited to the greater of (a) the amounts you have paid to the Platform in the 12 months preceding the claim, or (b) CAD $100.

**10.2 Excluded damages.** To the maximum extent permitted by law, the Platform is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity, even if we have been advised of the possibility of such damages.

**10.3 Carve-outs.** §§ 10.1 and 10.2 do not limit liability that cannot be limited under applicable law, including:

- The Ontario *Consumer Protection Act, 2002* §7 (which voids waivers of statutory consumer rights);
- The Quebec *Consumer Protection Act* (which similarly voids unfavourable consumer waivers);
- Death or personal injury caused by negligence;
- Fraud or fraudulent misrepresentation;
- Any other liability that the law of your jurisdiction does not permit to be excluded.

---

## 11. Dispute resolution

**11.1 Informal resolution first.** Before commencing any formal proceeding, please contact us at `support@scriptreeapps.com` and describe the dispute. We will respond within a reasonable time and attempt to resolve the matter informally.

**11.2 Forum.** If informal resolution fails, disputes under these Terms are governed by §12 (Governing Law) and brought in the courts of the jurisdiction identified there, except that:

- An end-user may bring a claim in the courts of the buyer's home province / state / member state where consumer-protection law gives the buyer that right.
- A small-claims-court action in the buyer's home jurisdiction is available where the law permits, regardless of any forum-selection clause in these Terms.

**11.3 No class waiver beyond what law permits.** Nothing in these Terms purports to waive class-action rights where the buyer's home jurisdiction's law preserves them. In Quebec, arbitration clauses inserted in consumer contracts are unenforceable under the *Consumer Protection Act* §11.1.

**11.4 EU/UK consumer alternative-dispute-resolution.** EU and UK buyers may use the EU Online Dispute Resolution platform at `https://ec.europa.eu/consumers/odr/` or analogous national ADR bodies. The Platform participates in good-faith ADR processes where the law requires.

---

## 12. Governing law

**12.1 Default.** These Terms are governed by the laws of Ontario, Canada and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The courts of Ontario have exclusive jurisdiction over disputes, subject to §11.2.

**12.2 EU territorial application.** For buyers resident in the European Union, the choice of Ontario law does not deprive the buyer of protections that cannot be derogated from under the law of the buyer's habitual residence (Rome I Regulation, Article 6). EU consumer-protection law, the Digital Content Directive (2019/770), the Digital Services Act (Regulation 2022/2065), and the Consumer Rights Directive (2011/83/EU) apply where the buyer is resident in an EU member state.

**12.3 UK territorial application.** For buyers resident in the United Kingdom, the choice of Ontario law does not deprive the buyer of protections that cannot be derogated from under the UK Consumer Rights Act 2015 or under the retained EU law equivalents.

**12.4 US territorial application.** For buyers resident in the United States, US federal law (including the FTC Act and the Magnuson–Moss Warranty Act) and the consumer-protection statutes of the buyer's state of residence apply where they cannot be derogated from by contract.

---

## 13. Buyer-protection statutory anchors

The Platform's commerce posture is grounded in the following frameworks:

- **EU Digital Services Act (Regulation (EU) 2022/2065), Articles 14, 16, 17, 26, 27** — terms-and-conditions transparency, notice-and-action, statement of reasons, sponsored disclosure, recommender-system transparency.
- **EU Digital Content Directive (Directive (EU) 2019/770), Articles 7, 8, 14, 19** — quality, pre-contractual disclosure, remedies, modification notice.
- **EU Consumer Rights Directive (Directive 2011/83/EU)** — pre-contractual information, withdrawal rights subject to digital-content carve-outs.
- **EU Omnibus Directive (Directive (EU) 2019/2161, amending 98/6/EC), Article 6a** — reference-price disclosure for promotional sales.
- **Canadian Competition Act, R.S.C. 1985, c. C-34, §52 and §74.01–74.18** — false-or-misleading-representations offence and civil deceptive-marketing provisions.
- **United States Federal Trade Commission Act, §5 (15 U.S.C. §45)** — unfair or deceptive acts or practices in or affecting commerce.

These references are summarised here for orientation; they are not a substitute for the underlying statutes or for legal advice.

---

## 14. Changes to these Terms

We may update these Terms from time to time to reflect changes in the law, in the Platform's mechanics, or in the underlying jurisdictional matrix. Material changes will be announced on the storefront and, where you have opted in to such notifications, by email. The "Effective Date" and "Last Updated" fields above record the version currently in force.

Where a change materially reduces your rights (for example, a narrower refund window or a broader liability disclaimer), the change will not apply retroactively to purchases you completed before the change took effect, except to the extent the law permits.

A future Wave 17 candidate is in scope to require operator acceptance of new versions on log-in for material changes.

### Changelog

- **2026-05-09** — Initial version published.

---

## 15. Contact

Questions about these Terms, or notices required to be sent under them, may be sent to:

- Email: `support@scriptreeapps.com`
- Mailing address: `PO Box 4297, Lively STN Main, ON P3Y 1N3, Canada`
- Legal entity: `ScripTreeApps`

Brand identifiers, support contact, and legal entity information are sourced from `branding/branding.config.json`.

---

## 16. Other policies incorporated by reference

The following policies are incorporated into and form part of these Terms:

- **Privacy Policy** — `/legal/privacy`
- **Refund Policy** — `/legal/refund`
- **License Disclosure Policy** — `/legal/license-disclosure-policy`
- **Sponsored Placement Policy** — `/legal/sponsored-placement`
- **App Takedown Policy** — `/legal/app-takedown`
- **Promotional Sales Policy** — `/legal/promotional-sales`
- **Producer Agreement** (for users acting as producers) — `/legal/producer-agreement`

--- title: "Terms of Service" slug: "terms-of-service" --- **Effective Date:** 2026-05-09 **Last Updated:** 2026-05-09 > **Not legal advice.** These Terms describe the contract between you and the platform operator (the "Platform") when you use this storefront. They are not a substitute for legal counsel. If you are unsure how these Terms apply to your situation or your jurisdiction, consult a qualified lawyer. These Terms of Service ("Terms") govern your access to and use of the storefront, the apps offered through it, and the services provided by the legal entity identified in `branding/branding.config.json` (the "Platform," "we," "us," "our"). By creating an account, browsing, or completing a purchase, you agree to these Terms. This document is the **buyer-side** Terms of Service. Producers who publish apps on the Platform are also subject to the **Producer Agreement** (`/legal/producer-agreement`), which extends and in some cases modifies the obligations described here. --- ## 1. Account **1.1 Account creation.** You may create an account by providing a working email address and choosing a password that meets the Platform's minimum requirements. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. **1.2 One person, one account.** You may not create or operate multiple accounts to evade rate limits, refund limits, review-velocity caps, or any other Platform control. The fraud-detection measures described in the Privacy Policy may flag and consolidate accounts that appear to be operated by the same person. **1.3 Account closure and deletion.** You may close or delete your account from your account settings at any time. The deletion grace period and data-retention rules are described in the Privacy Policy. Closure does not refund past purchases except as set out in the Refund Policy and §6 below. **1.4 Suspension.** The Platform may suspend or terminate an account that breaches these Terms, the Acceptable Use rules in §3, or applicable law. You will be notified of suspension and given a path to appeal except where immediate action is required to protect users, the Platform, or third parties. --- ## 2. Age requirements **2.1 Minimum age.** You must be at least the age of majority in your jurisdiction of residence (currently 18 or 19 in Canadian provinces, 18 in most United States states, 16–18 in most European Union member states) to create a buyer account and complete a purchase. **2.2 Age-rated apps.** Some apps carry an age rating (for example, "16+" or "18+") declared by the producer in the listing's age-rating disclosure. By completing a purchase or download of an age-rated app, you represent that you meet the declared minimum age. **2.3 Underage detection.** If we become aware that an account has been created or used by a person under the applicable minimum age, we will remove the account and refund any active purchases in accordance with applicable law. --- ## 3. Prohibited uses You agree not to use the Platform to: - **Probe or compromise security** — attempt to access accounts, systems, or data you are not authorised to access; reverse-engineer security controls; bypass rate limits; or interfere with the integrity of the Platform. - **Scrape beyond `robots.txt`** — operate automated tools or bots in ways that exceed what the Platform's `robots.txt` file allows or that materially burden the service. - **Misrepresent yourself** — pose as the Platform, as a producer, as another user, or as someone affiliated with any of them. - **Distribute malware** — upload, link to, or otherwise distribute malicious software, ransomware, spyware, cryptominers, or any code that compromises a user's device or data. - **Manipulate reviews or ratings** — submit reviews you did not write, accept payment or compensation in exchange for a review (whether the consideration comes from a producer, an affiliate, or any third party), or coordinate reviews across accounts to inflate or deflate an app's rating. - **Infringe intellectual property** — upload, distribute, or attempt to download content that infringes copyright, trademark, patent, trade-secret, or any other intellectual-property right. - **Process personal data unlawfully** — collect, harvest, or scrape personal data of users or producers from the Platform. - **Use the Platform for criminal activity** — including fraud, money laundering, sanctions evasion, sale of stolen goods, or any conduct prohibited by the laws of your jurisdiction or the jurisdictions in which the Platform operates. Violation may result in account suspension, removal of content you submitted, refund forfeiture as permitted by law, and referral to law-enforcement authorities where appropriate. --- ## 4. License to Platform content **4.1 Platform content.** The storefront pages, branding, copy, design, code, and aggregate listings (collectively, "Platform Content") are owned by the Platform or licensed to the Platform. We grant you a personal, non-exclusive, non-transferable, revocable license to view and interact with the Platform Content for the purpose of browsing the storefront and using purchased apps in accordance with their licenses. **4.2 Producer-owned listing content.** Listing pages display content (descriptions, screenshots, video previews, app bundles) that is owned by the producer of each app. Your interaction with that content is governed both by these Terms and by the producer's License Disclosure (described in §5 and at `/legal/license-disclosure`). **4.3 No grant by implication.** Nothing in these Terms grants you any rights to the Platform's trademarks, service marks, logos, trade dress, or other indicia of origin. Nothing implies a license to commercialize, redistribute, sublicense, or modify the Platform Content beyond the express rights in §4.1. --- ## 5. App use license **5.1 Apps are licensed, not sold.** When you complete a purchase or a free download, you receive a license — not a transfer of ownership — to install and use the app on devices you control. The scope of that license is described in the app's License Disclosure on the listing page (`/legal/license-disclosure` covers the disclosure framework). **5.2 Producer license governs the app.** Each producer publishes a license that governs their app. The default scope grants you a non-exclusive, non-transferable, perpetual right to install and use the app for personal or internal-business purposes. Producers may attach narrower or broader terms; where the producer's terms differ from this default, the producer's terms govern, except that the producer's terms may not waive your statutory rights or override these Terms in our favour. **5.3 Bundled open-source software.** Many apps bundle open-source components governed by their own licenses (for example, GPL, LGPL, MPL, Apache-2.0, MIT). Your purchase of the app does not extend or modify those licenses. If you intend to redistribute, fork, modify, or build a commercial offering on top of bundled open-source components, you must comply with each component's license. The License Disclosure on the listing page identifies these components. **5.4 No reverse engineering except where law permits.** You may not reverse-engineer, decompile, or disassemble an app except to the extent permitted by applicable law (for example, for interoperability under §30.6 of the Canadian Copyright Act or equivalent statutory permissions in your jurisdiction). --- ## 6. User-generated content (reviews and feedback) **6.1 Your content, your responsibility.** You retain ownership of reviews, ratings, comments, and other content you submit ("UGC"). By submitting UGC, you grant the Platform a non-exclusive, royalty-free, worldwide, sublicensable license to display, reproduce, distribute, and create derivative works of the UGC for the purpose of operating the storefront, including alongside the reviewed app and within Platform-aggregated metrics (for example, an app's average rating). **6.2 Authenticity warranty.** When you submit a review, you represent that: - The review reflects your genuine experience with the app you reviewed. - You have not received and will not receive payment, discount, free upgrade, or any other consideration from the producer (or anyone acting on the producer's behalf) in exchange for posting the review or for the rating value. - You did not generate the review using a large-language-model output presented as your own experience without disclosure. Coordinated review activity, sock-puppet accounts, and review-solicitation schemes are detected and removed; the Platform also acts on US Federal Trade Commission Act §5, EU Digital Services Act Article 26, and Canadian Competition Bureau guidance to flag and remove deceptive endorsements. **6.3 Moderation and statement of reasons.** The Platform may moderate, demote, or remove UGC that violates these Terms. Where required by EU Digital Services Act Article 17, you will receive a statement of reasons describing the action taken and your right to appeal. Where you are not subject to the EU DSA, you nonetheless receive a notification and an appeal path. **6.4 No obligation to publish.** The Platform is not obligated to publish or retain any UGC and may decline to publish UGC at our discretion subject to applicable law. --- ## 7. Intellectual property **7.1 Platform IP.** All intellectual property in the Platform — including software, designs, branding, trademarks, and trade dress — is owned by the Platform or licensed to it. The license in §4.1 is the only license you receive in respect of Platform IP. **7.2 Producer IP.** Producers retain ownership of the apps they publish. The Platform receives only the limited license described in the Producer Agreement (hosting, signing, distribution, and post-withdrawal continued service to existing buyers). **7.3 Reporting infringement.** If you believe content on the Platform infringes your intellectual property, follow the takedown notice procedure at `/legal/app-takedown`. The Platform operates under Canada's Notice-and-Notice regime (Copyright Act §41.25–41.26), the EU DSA Article 16 notice-and-action mechanism, and the US DMCA §512 safe-harbor process where applicable. **7.4 Counter-notice.** Producers and users whose content is removed under a takedown notice may submit a counter-notice as described in the Takedown Policy. --- ## 8. Payments and refunds **8.1 Payment processor.** Purchases are processed by Stripe, Inc. By entering payment information, you agree to Stripe's terms in addition to these Terms. The Platform does not store full payment-card numbers; only the masked metadata Stripe returns to us. **8.2 Pricing.** Prices are displayed in USD at MVP (sourced from `pricing.config.json::currency`). Applicable sales taxes (GST/HST and provincial sales tax in Canada; state and local sales tax in the US; VAT in the EU and UK once those launches go live) are calculated from your billing address and added at checkout. **8.3 Distribution-platform-operator status.** For Canadian GST/HST purposes, the Platform may act as the deemed supplier of the digital content under the Excise Tax Act §211.1 et seq. The Platform's name appears on the tax-line documents associated with the sale even though the producer authored the app. The producer's identity remains disclosed prominently on the listing page. **8.4 Refund window.** A refund may be requested within 14 days of purchase from your **My Apps** library. You will be asked to select a reason category and provide a brief explanation; an operator reviews and approves the request, typically within 2 business days. After the 14-day window, refund requests are evaluated case-by-case at `support@scriptreeapps.com` (sourced from `branding.config.json::brand.support_email`). Operator-issued refunds may extend up to 90 days after purchase. Full refund mechanics are described in the **Refund Policy** at `/legal/refund`. **8.5 Statutory rights preserved.** Nothing in these Terms or in the Refund Policy purports to limit non-disclaimable statutory consumer-protection rights — including, where applicable, rights under the Ontario *Consumer Protection Act, 2002*, the British Columbia *Business Practices and Consumer Protection Act*, the Quebec *Consumer Protection Act*, the EU Consumer Rights Directive (2011/83/EU), the EU Digital Content Directive (2019/770), the UK Consumer Rights Act 2015, and the US Magnuson–Moss Warranty Act. **8.6 Sponsored disclosure and reference-price compliance.** Promoted listings carry a visible "Sponsored" label per EU DSA Article 26, US FTC endorsement guides, and Canadian Competition Bureau guidance. Promotional sales display a discount badge with reference-price provenance per EU Omnibus Directive (2019/2161, amending 98/6/EC) Article 6a. See `/legal/sponsored-placement` and `/legal/promotional-sales`. --- ## 9. Warranty disclaimer **9.1 Provided "as is."** Except as set out in §9.2 and as required by non-disclaimable statutory warranties, the Platform and the apps are provided **"as is"** and **"as available"**, without warranty of any kind, express or implied. We do not warrant that the storefront will be available without interruption, that every feature will work on every device or in every browser, or that every app will perform as the producer claims. **9.2 Producer representations.** Each producer publishes a License Disclosure that warrants the accuracy of what the producer represents about the app (see `/legal/license-disclosure-policy` §4.1). The producer's warranty runs to you. The Platform's role is to provide the disclosure surface, the audit trail, and the takedown / refund pathways for material inaccuracies. **9.3 Statutory warranties.** Nothing in this section disclaims any non-disclaimable statutory warranty available to you in your jurisdiction (for example, the implied warranty of acceptable quality under the EU Digital Content Directive Article 7, or the merchantability warranty under the US Magnuson–Moss Warranty Act). --- ## 10. Limitation of liability **10.1 Cap.** To the maximum extent permitted by law, the Platform's aggregate liability to you under these Terms — for all claims, in contract, tort, statute, or otherwise — is limited to the greater of (a) the amounts you have paid to the Platform in the 12 months preceding the claim, or (b) CAD $100. **10.2 Excluded damages.** To the maximum extent permitted by law, the Platform is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity, even if we have been advised of the possibility of such damages. **10.3 Carve-outs.** §§ 10.1 and 10.2 do not limit liability that cannot be limited under applicable law, including: - The Ontario *Consumer Protection Act, 2002* §7 (which voids waivers of statutory consumer rights); - The Quebec *Consumer Protection Act* (which similarly voids unfavourable consumer waivers); - Death or personal injury caused by negligence; - Fraud or fraudulent misrepresentation; - Any other liability that the law of your jurisdiction does not permit to be excluded. --- ## 11. Dispute resolution **11.1 Informal resolution first.** Before commencing any formal proceeding, please contact us at `support@scriptreeapps.com` and describe the dispute. We will respond within a reasonable time and attempt to resolve the matter informally. **11.2 Forum.** If informal resolution fails, disputes under these Terms are governed by §12 (Governing Law) and brought in the courts of the jurisdiction identified there, except that: - An end-user may bring a claim in the courts of the buyer's home province / state / member state where consumer-protection law gives the buyer that right. - A small-claims-court action in the buyer's home jurisdiction is available where the law permits, regardless of any forum-selection clause in these Terms. **11.3 No class waiver beyond what law permits.** Nothing in these Terms purports to waive class-action rights where the buyer's home jurisdiction's law preserves them. In Quebec, arbitration clauses inserted in consumer contracts are unenforceable under the *Consumer Protection Act* §11.1. **11.4 EU/UK consumer alternative-dispute-resolution.** EU and UK buyers may use the EU Online Dispute Resolution platform at `https://ec.europa.eu/consumers/odr/` or analogous national ADR bodies. The Platform participates in good-faith ADR processes where the law requires. --- ## 12. Governing law **12.1 Default.** These Terms are governed by the laws of Ontario, Canada and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The courts of Ontario have exclusive jurisdiction over disputes, subject to §11.2. **12.2 EU territorial application.** For buyers resident in the European Union, the choice of Ontario law does not deprive the buyer of protections that cannot be derogated from under the law of the buyer's habitual residence (Rome I Regulation, Article 6). EU consumer-protection law, the Digital Content Directive (2019/770), the Digital Services Act (Regulation 2022/2065), and the Consumer Rights Directive (2011/83/EU) apply where the buyer is resident in an EU member state. **12.3 UK territorial application.** For buyers resident in the United Kingdom, the choice of Ontario law does not deprive the buyer of protections that cannot be derogated from under the UK Consumer Rights Act 2015 or under the retained EU law equivalents. **12.4 US territorial application.** For buyers resident in the United States, US federal law (including the FTC Act and the Magnuson–Moss Warranty Act) and the consumer-protection statutes of the buyer's state of residence apply where they cannot be derogated from by contract. --- ## 13. Buyer-protection statutory anchors The Platform's commerce posture is grounded in the following frameworks: - **EU Digital Services Act (Regulation (EU) 2022/2065), Articles 14, 16, 17, 26, 27** — terms-and-conditions transparency, notice-and-action, statement of reasons, sponsored disclosure, recommender-system transparency. - **EU Digital Content Directive (Directive (EU) 2019/770), Articles 7, 8, 14, 19** — quality, pre-contractual disclosure, remedies, modification notice. - **EU Consumer Rights Directive (Directive 2011/83/EU)** — pre-contractual information, withdrawal rights subject to digital-content carve-outs. - **EU Omnibus Directive (Directive (EU) 2019/2161, amending 98/6/EC), Article 6a** — reference-price disclosure for promotional sales. - **Canadian Competition Act, R.S.C. 1985, c. C-34, §52 and §74.01–74.18** — false-or-misleading-representations offence and civil deceptive-marketing provisions. - **United States Federal Trade Commission Act, §5 (15 U.S.C. §45)** — unfair or deceptive acts or practices in or affecting commerce. These references are summarised here for orientation; they are not a substitute for the underlying statutes or for legal advice. --- ## 14. Changes to these Terms We may update these Terms from time to time to reflect changes in the law, in the Platform's mechanics, or in the underlying jurisdictional matrix. Material changes will be announced on the storefront and, where you have opted in to such notifications, by email. The "Effective Date" and "Last Updated" fields above record the version currently in force. Where a change materially reduces your rights (for example, a narrower refund window or a broader liability disclaimer), the change will not apply retroactively to purchases you completed before the change took effect, except to the extent the law permits. A future Wave 17 candidate is in scope to require operator acceptance of new versions on log-in for material changes. ### Changelog - **2026-05-09** — Initial version published. --- ## 15. Contact Questions about these Terms, or notices required to be sent under them, may be sent to: - Email: `support@scriptreeapps.com` - Mailing address: `PO Box 4297, Lively STN Main, ON P3Y 1N3, Canada` - Legal entity: `ScripTreeApps` Brand identifiers, support contact, and legal entity information are sourced from `branding/branding.config.json`. --- ## 16. Other policies incorporated by reference The following policies are incorporated into and form part of these Terms: - **Privacy Policy** — `/legal/privacy` - **Refund Policy** — `/legal/refund` - **License Disclosure Policy** — `/legal/license-disclosure-policy` - **Sponsored Placement Policy** — `/legal/sponsored-placement` - **App Takedown Policy** — `/legal/app-takedown` - **Promotional Sales Policy** — `/legal/promotional-sales` - **Producer Agreement** (for users acting as producers) — `/legal/producer-agreement`